Vila Gale Collection S.Miguel

We arrived just after a star studded opening for the hotel. Everyone was still excited about recent events and the future of the hotel. They should still be excited - the public areas of the hotel are works of art. The pool is placed to look more like a museum installation than a functional benefit. Our room was more than we expected including a small step-out balcony to watch the city lights. Everything we needed for comfort was provided in our room as well as a great brunch buffet. The hotel's location at one "end" of S. Miguel was fantastic as a starting and a finishing point for encountering the city. I have great words for the staff. I left my phone at reception while getting our bags stored until check-in. It says a lot about all the people bustling about that my iphone was waiting upon our return. They overcame my own carelessness with their kindness and I thank them. My experience here has led to me look at other Via Gale properties.

This was a one-night stopover before flying to one of the other islands, but if we ever return to Ponta Delgada we will look no further than this hotel. One of us made use of the open air pool. We had a snack meal in the unusual and interesting music-themed bar. The room was superb, spacious and comfortable. Everything worked. The reception staff were extremely helpful, professional and courteous. The corridors and walkways are interesting with plenty of conversation starters. The breakfast was excellent in its range and quality, and the seating areas were lovely. A sight of the full dinner menu made us wish we had a longer stay. Perhaps another time. We transferred to and from the airport by taxi (10-15 mins) with no problems.

Spacious room on the 4th (top) floor overlooking the square with a view of the marina. Very quiet. Both windows opened for fresh air. Indoor pool and sauna were nice and relaxing. Architecture and art on the walls is beautiful and provides history of the town and hotel. Lots of character. Our thanks to Luis and team who were exceptionally helpful. Parking onsite was convenient.

Big room with big bed. Nice pastel de nata every day on the breakfast buffet. Nice historical building with info around about the history of the Azores. Staff was friendly and helpful.

The property is strategically located, in proximity to everything. The staff is amazing, courteous and extremely helpful. Check in was a breeze! Breakfast was great every day, plenty of choices! I especially loved their coffee! I’m sad I didn’t ask where they source it? We had an early departure from the hotel, they packed us all 9 of us a breakfast!!! So thoughtful!